Posts by BxB Media
How to Automatically Respond to Messages on Facebook
Facebook Messenger has evolved quite a bit since it was first introduced. It has gone from a solely in-browser feature to a popular app used by individuals in addition to (and sometimes in replace of) traditional text messaging and calling. Messenger is now a feature your business can use to connect with users in a…
Read MoreHow to Handle Negative Reviews
Regardless of the circumstances, negative reviews are never easy to receive. They come in many forms and it can be hard to know exactly how to respond to them (especially when you don’t believe the review is warranted). The following are common negative review scenarios and ways you can approach them to make the most…
Read MoreFirst-Party Reviews vs Third-Party Reviews: What They Are and Why They Matter
Before We Start… Before we get into first and third-party online reviews, let’s take a quick look at exactly what they are. First-Party Reviews: reviews collected and presented on your own website. Third-Party Reviews: reviews collected and presented on a third-party website, such as a directory listing or social media profile. Back In The Day…
Read More3 Ways Social Media Helps Your Business Stand Out
In more recent years, major businesses and brands have proven that social media can be used as an effective tool to help you create strong connections with your audience, increase credibility, position yourself as an expert and industry leader, and drive sales. Let’s look at some specific opportunities social media provides a business of any…
Read More3 Ways to Engage Customers
Engaging with customers can be easy, even when you aren’t face to face. Make the most of your online presence by incorporating some easy and effective ways to connect that benefit both you and your customers. Teach Them Something New A little knowledge can go a long way. The internet is a competitive place and…
Read More